> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mountmonitor.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Check whether a message was delivered

> Read communication history and follow up when an email or text did not arrive.

<Note>
  This guide is being written. The topics below show what it will cover.
</Note>

## Planned topics

* Open communications for a job or client and find the message type, destination and send time.
* Explain sent, delivered, bounced, dropped, undelivered, failed, and postponed statuses.
* Correct client contact details and use resend when the corrected destination makes it available.
* Distinguish provider delivery status from a client actually reading a message.
* Explain what evidence to gather when a message still does not arrive.

## Related guides

* [Messages and notifications](/messages/overview)
* [Send an invoice](/invoices/send-an-invoice)
* [Collect a client signature](/contracts/collect-a-signature)
* [Update client details and preferences](/clients/update-a-client)